Technology Articles
Executives talk about the problems in Enterprise SaaS
There were 2 very interesting SaaS discussions organized during the Always On Summit at Stanford. One session was titled ‘Will the Next Salesforce.com Please Stand Up?’ and the other was titled ‘Will SaaS Disappear in the Cloud?’Google goes to the Amazon
Last month, a group of Googlers traveled to Brazil, to conduct our first-ever project in the Amazon. Organized by our Google Earth Outreach team, we went at the special invitation of Amazon Chief Almir Naramayoga Surui, who'd invited us down to...
Read more about Google goes to the Amazon...2008 Anita Borg Scholars
A few months ago Google announced the fifth class of Anita Borg Scholars in the U.S. The scholarship program, originally established in the U.S. to honor the work of Anita Borg and to recognize outstanding young women scholars in computer science...
Read more about 2008 Anita Borg Scholars...SugarCRM and Twitter
The news as of the first coffee this morning, and the music is... total iTunes shuffle... hit play, no idea what the first song's going to be, you'll know it as soon as I do... it is... Van Morrison's "Gloria," from his live "It's Too Late To Stop...
Read more about SugarCRM and Twitter...CRM and improving order fulfillment...
As I’ve touched on in previous posts, the art of getting value out of CRM is to embed key business processes within the technology. While a lot of attention gets paid to sales and marketing processes, ‘downstream’ areas, such as order fulfilment,...
Read more about CRM and improving order fulfillment......Getting a CRM education...
One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the...
Read more about Getting a CRM education......Three Tests for the Cloud's Future
We couldn't help but notice how fast Cloud Computing has gone to the top of the hype cycle over the last month. You could say the Cloud is "the internet" in general and it has been there all along, and in fact it may have been referenced 10 or more...
Read more about Three Tests for the Cloud's Future...