Professional Services Automation
Professional Services Automation (frequently abbreviated to PSA) is software designed for professional services organizations, such as consultants and IT services organizations.
PSA software is used to manage the delivery of client projects, and the resources which are required for those projects, such as skilled personnel and equipment. Typically, functions include project management and documentation, time recording, billing, and reporting.
Many PSA systems are integrated with accounting, Customer Relationship Management (CRM) systems and payroll systems. Those familiar with ERP software may like to think of PSA as an ERP system for a services organization.
Related On-Demand CRM Articles
Appirio backed by Sequoia Capital
In our first blog post as a Sequoia-backed company we thought we’d answer a question we’ve been asking ourselves: What changes about Appirio? What doesn’t? ...
Read more about Appirio backed by Sequoia Capital...
Gen-Probe Proves Companies can Win Through People
We often talk about the advantages of using talent and performance management systems to drive results and gain a competitive edge over other organizations. Our research and the research of our thought leader partners shows how human capital...
Read more about Gen-Probe Proves Companies can Win Through People...